Flexsurance: Insurance That Works When You Do

In this inspiring pitch, South African actuary Hannah Giliomee introduces Flexsurance—a bold reimagining of income protection designed for the informal and gig economy. Through compelling real-life stories and global data, she highlights the growing disconnect between traditional income protection cover and the realities faced by billions of workers with unpredictable incomes. Flexsurance is a usage-based, adaptive insurance solution that responds to the needs of people like food delivery drivers, market vendors, and domestic workers—individuals who earn irregularly and remain excluded from conventional financial safety nets. By leveraging mobile technology, AI, and modular design, Flexsurance offers coverage that is inclusive, resilient, and sustainable, without the barriers of fixed premiums, complex underwriting, or formal employment verification. This innovative model aligns with actuarial principles of fairness, sustainability, and mutuality, while embracing the diversity and fluidity of modern work. It simplifies access, adapts to income patterns, and uses real-time data to ensure long-term viability. Hannah’s vision is clear: to uphold the actuarial profession’s legacy of trustworthy protection while expanding its reach to those who remain uncovered—ensuring no one is left behind in an increasingly uncertain world.