Cost Results in Life Insurance - The Increasing Importance of This Source of Earnings

The presentation will highlight the impact of continuously improved processes in life insurance for reducing costs.

Acquisition and administration costs are an essential calculation basis for premiums in life insurance. The regulatory background and the requirements for the calculation basis of costs are presented here, as well as a time series of life insurance cost results and their analysis. 

The increasing demand for transparency in life insurance and the regulatory requirements on the subject of ‘value for money’ require an intensive examination of the subject from the perspective of the life insurer.

Besides the effects on the earnings side for the policyholders and insurance companies, which are presented by way of example.

Some concrete examples to improve selected business processes within a life insurance company will be explored. All examples which will be presented and explained have been realized in practice.